Privacy Policy

At Caillchante Shop, we believe your privacy deserves the same meticulous care as our skincare formulations. This policy outlines how we collect, protect, and use your personal information with the integrity and transparency you expect from a luxury brand.

1. Information We Collect

To provide our refined shopping experience, we collect:

• Personal Details: Name, email address, shipping/billing addresses when you make a purchase
• Payment Information: Processed securely through PCI-compliant partners (we never store full card details)
• Technical Data: IP address, browser type, device information for security and analytics
• Preferences: Product interests, purchase history to personalize your experience
• Communications: Correspondence with our skincare concierge team

2. How We Use Your Information

Your data enables us to:

• Process and fulfill your luxury skincare orders with precision
• Provide global payment solutions with security matching banking standards
• Offer personalized skincare recommendations and exclusive offers
• Enhance our website functionality and customer service
• Comply with legal obligations and prevent fraudulent activity

3. Data Sharing & Disclosure

We treat your information with the discretion expected by our discerning clientele:

• Service Providers: Carefully vetted partners (payment processors, shipping carriers) who assist in delivering our services
• Legal Requirements: When necessary to comply with laws or protect our rights
• Business Transfers: In connection with any merger or sale of company assets

We never sell your personal information to third parties.

4. International Data Transfers

As a global brand serving skincare enthusiasts worldwide (excluding certain Asian and remote regions), your data may be transferred to and processed in countries outside your residence. We ensure all transfers receive adequate protection under applicable data protection laws.

5. Data Security

We protect your information with the same rigor we apply to our skincare formulations:

• Industry-standard encryption for all transactions
• Regular security audits of our systems
• Limited access to personal data within our organization
• PCI-DSS compliant payment processing

6. Your Rights & Choices

You maintain control over your personal information:

• Access & Correction: Request to review or update your information
• Deletion: Ask us to erase your personal data, subject to legal requirements
• Opt-Out: Unsubscribe from marketing communications at any time
• Restriction: Limit how we use your information in certain circumstances

7. Cookies & Tracking Technologies

Our website uses refined digital tools to enhance your experience:

• Essential Cookies: Necessary for secure checkout and account functions
• Analytics Cookies: Help us understand how clients interact with our site
• Preference Cookies: Remember your settings for a personalized visit

You may adjust your browser settings to manage cookie preferences, though this may affect certain website features.

8. Policy Updates

We may periodically update this policy to reflect evolving practices or legal requirements. Significant changes will be communicated through our website or directly to registered clients.